William Hill Promotes Responsible Gambling

William Hill want you to enjoy your online gambling experience with William Hill and advise you to follow these guidelines :

  • Please try and establish limits for purchasing, wagering and even losses before you
          commence gambling.

  • Gambling is not advised if it interferes with your daily responsibilities.

  • Gambling is not advised if you are in recovery for any dependency or are under the influence of
          alcohol or any other substance.

  • Gambling is not advised if your primary aim is to recoup your debt with your winnings.

  • If you would like further advice or help with responsible gambling, then contact one of the
          organisations whose details are provided below:

Gamblers Anonymous :

GamCare :
UK Based Helpline :  0845 600 0133
Or through their website at

If you feel you may have a problem with your gambling, ask yourself the following questions:

  • Do you stay away from work or college to gamble?

  • Do you gamble to escape from a boring or unhappy life?

  • When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?

  • Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?

  • Have you ever lied to cover up the amount of money or time you have gambled?

  • Have others ever criticised your gambling?

  • Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts?

  • Are you reluctant to spend 'gambling money' on anything else?

  • Have you lost interest in your family, friends or interests?

  • After losing, do you feel you must try and win back your losses as soon as possible?

  • Do arguments, frustrations or disappointments make you want to gamble?

  • Do you feel depressed or even suicidal because of your gambling?

    The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem.

Self Exclusion:

Whilst most customers are able to enjoy their gambling, William Hill recognises that for a very small number of customers gambling ceases to be fun. For those customers who wish to restrict their gambling, William Hill provides a self-exclusion facility which enables customers to close their account or accounts for a minimum period of six months. Unless you request self-exclusion, any account that is simply 'closed' can be re-opened by the customer at any time. If you require information relating to this facility please contact Customer Services on 0800 085 6296.

Over 18s Only:

In the United Kingdom it is illegal for someone who is under 18 of age to gamble. William Hill reserves the right to ask for proof of age from any customer and to carry out checks to verify the information provided. Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided. The legal gambling age varies according to country, we advise you to carry out local research.

In order to avoid unlawful betting we may undertake a search with a third party for the purpose of verifying that you are 18 or over. William Hill would, however, ask that to prevent potential misuse if young people have access to a computer with Internet access you keep your account number, user name and password confidential.

Parental Controls:
There are a number of third party applications that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet :


    • Net Nanny filtering software protects children from inappropriate
           web content :

    • CYBERsitter filtering software allowing parents to add their own
           sites to block :