William Hill Bookmakers 3G Mobile Live Racing

William Hill and At The Races (ATR) are proud to bring you the latest mobile service :

Live racing on your 3G mobile phone.

Away from a PC when the race is due to go off? You can watch on your mobile!

NB : Available only on 3G phones and specified networks; calls cost £1 per minute

Frequently Asked Questions :

What do I need to use the service?

  • You must have a 3G mobile phone

  • You need to be a "3" or "Vodafone" network subscriber.

  • Orange will be available in the coming weeks, whilst O2 and T-Mobile are yet to announce launch dates.

    How do I access the service?

  • Simply dial 83415 (referred to as a video short code) and make a video call.

    How do I make a video call?

  • Most 3G phones have separate video call buttons on the keypad. Simply dial 83415 and press your video
           call button.

  • If your phone does not have such a button you can select video call function from a menu listing during the
           connection process.

    How much does the video call cost, and how am I billed?

  • ATR 3G video calls cost £1/minute pro rata, so you are billed per second of your call duration. (e.g. a 90
           second call costs £1.50)

  • If you are a "Contract" customer, the charge will appear on your monthly phone bill along with all your
           other calls.

  • "Pay-as-you-go" subscribers use their existing phone credit.

    How can I place a bet whilst watching live horseracing on my 3G phone?

  • Simply press '1' at any time during your video call, and you will be connected to a member of the William Hill
           customer service team.

  • If you have a William Hill telephone betting account, you can then place bets in the usual way.

  • Otherwise, you can open a William Hill telephone debit betting account.

    Is there an additional charge to be put through to William Hill?

  • No, but please note you will continue to receive the live video feed while you talk to William Hill.

    How do I stop speaking to William Hill but continue to watch the live broadcast on my mobile phone?

  • Just press '# 'on your keypad at any time to go directly back to the live ATR broadcast feed, with full
           audio commentary.

    How do I end my video call?

  • As with any other mobile phone call - press the 'End' button.

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